Children were supported by staff who knew their preferences and characters well. Their confidence and self-esteem were promoted through kind, nurturing and warm interactions. This included physical warmth such as hugs, where appropriate, and gentle encouragement to participate in activities.

The premises were well-maintained and inviting for children. Playrooms were made more homely with soft lighting from fairy lights, rugs, cushions and mirrors. Playrooms were arranged into zones and resources were easily accessible supporting children's choice and ability to lead their own play. Children had a range of resources to choose from including books, role play, construction and sensory activities.

During our visits children were laughing and smiling showing they were relaxed and engaged in their activities.